🕊️ October is Community Conflict Resolution Month 🕊️ ✨
How Mediation Works for Conflict Resolution
Persons in Conflict:
- Agree to Mediate
- Identify the issues
- Are respectful and truthful
- Listen to each other's words and feelings
- Are willing to consider other options in negotiating
- Are guided by a mediator to achieve a resolution
Mediators
- Are a neutral, unbiased third party in the negotiation process.
- Provide guidance, maintaining total impartiality throughout the process.
- Their personal opinions do not play any role in mediation.
- They nurture a positive tone of communication.
- They maintain, on their part, strict confidentiality after the mediation.